This Privacy Policy describes how TG77COM collects, uses, stores, and protects the personal information of players and visitors on the TG77COM platform. It applies to all services offered through our website and covers every interaction you have with us — from account registration to deposits, game play, and customer support.
TG77COM is committed to protecting the privacy and personal data of every Filipino player on our platform. We comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations issued by the National Privacy Commission (NPC). If you have questions about how TG77COM handles your data, this policy is the right place to start.
By registering an account or using TG77COM services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
01 Data We Collect
TG77COM collects personal data that is necessary to provide our services, comply with regulatory requirements, and ensure the safety of all players. The categories of data we collect include:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality | Account verification, KYC compliance, age check |
| Contact Data | Email address, mobile number | Account notifications, support communications |
| Financial Data | GCash number, bank account details, transaction history | Processing deposits and withdrawals |
| Verification Documents | Government-issued ID, proof of address | KYC verification as required by regulations |
| Technical Data | IP address, device type, browser, OS | Security monitoring, fraud prevention |
| Usage Data | Games played, session duration, betting patterns | Platform improvement, responsible gaming monitoring |
| Communication Data | Support chat logs, email exchanges | Quality assurance, dispute resolution |
We only collect data that is relevant and necessary for the purposes listed above. TG77COM does not collect sensitive personal information such as biometric data, political affiliations, or religious beliefs.
Trusted Across the Philippines
From Ilocos to Mindanao, Filipino players trust TG77COM to handle their data with care and transparency.
Secure Rebates & Bonuses
Your bonus and rebate transactions are processed securely — your financial data is never exposed to unauthorised parties.
02 How We Collect Your Data
TG77COM collects personal data through several channels:
Direct Collection
Most of the data we hold is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, participate in a promotion, or fill in any form on the TG77COM platform.
Automated Collection
When you visit TG77COM, our systems automatically collect certain technical data about your device and browsing behaviour. This includes your IP address, device type, operating system, browser version, pages visited, session timestamps, and referring URLs. This data is collected via cookies, server logs, and similar tracking technologies — more on that in Section 5.
Third-Party Sources
In some cases, TG77COM may receive data from third parties for verification purposes — for example, from payment providers (such as GCash or Maya) to confirm a transaction, or from identity verification services used for KYC compliance. Data received from these sources is handled with the same level of care as data you provide directly.
03 How We Use Your Data
TG77COM uses your personal data only for specific, legitimate purposes. Here's a clear breakdown of why we process your information:
- Account management: To create and maintain your TG77COM account, verify your identity, and manage your profile settings.
- Transaction processing: To handle deposits, withdrawals, and bonus credits accurately and securely using your chosen payment method (GCash, Maya, BDO, etc.).
- Regulatory compliance: To meet our obligations under Philippine anti-money laundering (AML) laws, KYC regulations, and gaming licence requirements.
- Security and fraud prevention: To monitor for suspicious activity, detect unauthorised access, and protect the integrity of the TG77COM platform.
- Responsible gaming: To identify signs of problem gambling and provide timely support tools, including deposit limits and self-exclusion options.
- Customer support: To respond to your queries, resolve disputes, and improve the overall support experience.
- Platform improvement: To analyse usage patterns and game data to improve features, fix bugs, and develop new services on TG77COM.
- Marketing communications: To send you relevant promotions and updates — but only if you have opted in to receive them. You can unsubscribe at any time.
TG77COM will never use your personal data for purposes beyond those listed above without first obtaining your explicit consent.
04 Sharing Your Data
TG77COM does not sell or rent your personal data to third parties. However, we may share your information with specific parties where it is necessary to deliver our services or comply with legal obligations:
Payment Processors
When you make a deposit or request a withdrawal, we share the necessary financial data with your chosen payment provider (e.g., GCash, Maya, BDO, BPI, UnionBank). This is limited to what is strictly needed to complete the transaction.
Identity Verification Partners
For KYC compliance, TG77COM may use trusted third-party identity verification services. These providers are bound by data processing agreements and are not permitted to use your data for any other purpose.
Regulatory Authorities
TG77COM may be legally required to disclose player data to Philippine government agencies, the National Privacy Commission, or law enforcement in response to a valid legal request, court order, or to comply with AML reporting obligations.
Technology Partners
We use reputable technology providers for hosting, security, analytics, and customer support infrastructure. These partners process data only on TG77COM's instructions and under strict contractual data protection terms.
All third parties who handle TG77COM player data are subject to data processing agreements. We only work with partners who meet appropriate data protection standards.
05 Cookies & Tracking Technologies
TG77COM uses cookies and similar technologies to improve your experience on the platform, maintain session security, and gather analytical insights. Here's a plain-language breakdown of what we use and why:
Essential Cookies
These cookies are necessary for the TG77COM platform to function. They keep you logged in during your session, maintain your game state, and ensure secure transactions. You cannot opt out of essential cookies without losing core platform functionality.
Analytics Cookies
We use analytics tools to understand how players interact with TG77COM — which pages are visited most, where players drop off, and how features are used. This data is aggregated and anonymised, meaning it cannot be used to identify individual players.
Preference Cookies
These cookies remember your settings — such as language preferences and display options — so you don't have to reconfigure them every time you visit TG77COM.
Managing Cookies
You can adjust your cookie preferences through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the TG77COM platform. Most browsers allow you to block or delete cookies via their settings menu.
Deposit Safely from Anywhere in the Philippines
Whether you're in CDO, Cebu, or Cavite, your deposits on TG77COM are processed through encrypted channels. Your financial data never travels unprotected — we make sure of that every single time.
Open an Account06 Data Retention
TG77COM retains your personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by Philippine law and regulatory obligations.
- Active account data is retained for the duration of your account's existence on TG77COM.
- Financial transaction records are kept for a minimum of five (5) years in compliance with anti-money laundering regulations.
- KYC verification documents are retained for the legally required period following account closure.
- Support communications are kept for up to two (2) years after the case is closed.
- Marketing preferences and opt-in records are retained until you withdraw your consent.
When data is no longer required, TG77COM securely deletes or anonymises it in accordance with industry best practices and applicable data protection law.
07 Security Measures
TG77COM takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information from unauthorised access, accidental loss, disclosure, or destruction:
- SSL/TLS encryption on all data transmissions between your device and our servers
- Encrypted storage for sensitive data including payment details and ID documents
- Role-based access controls ensuring only authorised personnel can access player data
- 24/7 security monitoring and automated intrusion detection systems
- Regular security audits and penetration testing by independent security professionals
- Secure data centres with physical and environmental safeguards
While TG77COM takes every reasonable precaution to protect your data, no internet transmission is 100% secure. We encourage you to use a strong, unique password for your TG77COM account and enable any available two-factor authentication features. If you suspect your account has been compromised, contact our support team immediately.
08 Your Privacy Rights
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by TG77COM. We take these rights seriously and will respond to any valid request within a reasonable timeframe.
Right to Access
Request a copy of the personal data TG77COM holds about you and information on how it is used.
Right to Rectification
Request correction of any inaccurate or incomplete personal data we hold about you.
Right to Erasure
Request deletion of your personal data where it is no longer necessary, subject to legal retention obligations.
Right to Object
Object to the processing of your data for direct marketing or other purposes based on legitimate interests.
Right to Data Portability
Request a structured, machine-readable copy of your personal data for transfer to another service.
Right to Complain
Lodge a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated.
To exercise any of these rights, contact us at privacy@tg77com.com or through the live chat on the TG77COM platform. We will verify your identity before processing any data access or deletion request.
09 Minors & Age Policy
TG77COM is strictly for players who are 21 years of age or older, as required by Philippine law for online gambling services. We do not knowingly collect personal data from individuals under the age of 21.
If we become aware that a minor has registered an account or provided personal data on TG77COM, we will immediately suspend the account, delete all associated personal data, and refund any deposits where technically possible. Any winnings accrued on an underage account will be voided.
Parents or guardians who believe a minor may have accessed TG77COM should contact us immediately at support@tg77com.com so we can act on it right away.
10 Third-Party Links & Services
The TG77COM platform may contain links to third-party websites or integrate third-party services (such as payment gateways). This Privacy Policy applies only to TG77COM and does not cover how third parties handle your data.
When you click a link to a third-party site or use a third-party payment service, you are subject to that party's own privacy policy. TG77COM is not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party services you use in connection with TG77COM, particularly payment providers like GCash and Maya.
11 Policy Updates
TG77COM may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable Philippine laws and regulations. When we make material changes to this policy, we will notify registered players via email and post a notice on the TG77COM platform.
The updated Privacy Policy will take effect from the date it is published on this page. The "Last Updated" date at the top of this policy reflects when the most recent changes were made. We encourage you to review this page periodically to stay informed about how TG77COM protects your personal information.
Continued use of TG77COM after a policy update constitutes your acceptance of the revised Privacy Policy.
12 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way TG77COM handles your personal data, please don't hesitate to reach out. Our Data Privacy Officer is available to assist you.
- Privacy inquiries: privacy@tg77com.com
- General support: support@tg77com.com
- Live chat: Available 24/7 on the TG77COM platform
For concerns about responsible gaming or account self-exclusion, visit our Responsible Gaming page. For general platform information, visit our About Us page or check the FAQ.
This Privacy Policy is governed by the laws of the Republic of the Philippines, specifically the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations. All data privacy concerns are subject to the jurisdiction of Philippine courts and the National Privacy Commission.